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Leaning In on Nonprofits in Uncertain Times
Sometimes, the world just sucks. Jobs disappear overnight, bills skyrocket, and each day seems to usher in a new crisis. I’ve witnessed firsthand how these harsh realities—the uncertainty of 2025—can knock the wind out of families and erode our sense of hope. But I’m not here to wallow. It’s clear people need help, and our…
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The Hardest Thing to Build: An Ecosystem Where People Stay
During my interview with Twilio for Transform Together, I was asked “What metrics tell you that you are succeeding at your mission?” I had metrics that should impress: All of that matters. Each of our team operates with quantifiable metrics—OKRs, KPIs, and data-driven goals that ensure we aren’t just doing good work, but the most…
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